Shipping & Delivery

At Dondoka, every order is prepared with care in discreet, elegant packaging — no visible branding, ever. Below you’ll find everything you need to know about how and when your lingerie will arrive.

Processing Time

Orders are processed within 1–2 business days. Orders placed on weekends or public holidays are processed the next business day. You’ll receive a confirmation email with your tracking number the moment your parcel ships.

Delivery Options & Times

Destination 標準 Express 送料無料
United States 4–7 business days 2–3 business days Orders over $50
Europe 5–9 business days 3–4 business days Orders over $75
Rest of World 7–14 business days 4–6 business days Orders over $100

Order Tracking

Track your parcel anytime on our 注文状況を確認する page using your order number and email address. Tracking updates may take up to 24 hours to appear after dispatch.

Customs & Duties

International orders may be subject to customs fees or import duties determined by your country. These charges are the responsibility of the recipient and are not included in our prices.

Discreet Packaging

Your privacy matters. All Dondoka orders ship in plain, unbranded packaging with a neutral sender name — what’s inside stays between us.

Questions about your delivery? Visit our よくある質問 or contact our support team — we reply within one business day.