プライバシーポリシー

Last updated: July 2026

Dondoka (“we”, “us”) respects your privacy. This policy explains what personal data we collect on dondoka.com, why we collect it, and the choices you have. By using our store you agree to this policy.

What We Collect

• Order information: name, shipping and billing address, email, phone, and the items you purchase — used to fulfil and deliver your order and to provide support.
• Account information: if you create an account, your login email and order history.
• Payment information: processed securely by our payment providers; Dondoka never stores your full card details.
• Technical data: IP address, browser type, and cookies that keep your cart working, remember your language, and help us understand how the site is used.

How We Use Your Data

To process orders and returns, provide customer support, prevent fraud, comply with legal obligations, and — only if you subscribe — send our newsletter. You can unsubscribe with one click at any time.

Sharing

We share data only with the partners needed to run the store: payment processors, shipping carriers, and our hosting/email providers. We never sell your personal data.

Cookies & Language Preference

Essential cookies keep your cart and checkout working. A small preference cookie remembers your chosen language so the site greets you correctly on your next visit. You can clear cookies anytime in your browser settings.

Your Rights

You may request access to, correction of, or deletion of your personal data, and you may object to marketing at any time. Write to us via the contact page and we will respond within 30 days.

Data Retention & Security

We keep order records as long as required for accounting and legal purposes, and protect all data with industry-standard encryption (SSL) and access controls.

Questions? Contact us — we are happy to help.